About Us

Jemca are committed to ensuring that our customers receive the best service and experience when you visit one of our retail centres. Whether you are searching for a new or used vehicle, or would like to book in for a service, Jemca Toyota Bracknell takes pride in catering for our customers with all requirements. 

What our customers say

Overall Rating

4.7

Based on 80 reviews

Sales Rating

5.0

Based on 31 reviews

Service Rating

4.6

Based on 49 reviews

Read the reviews

Opening Hours

Sales
Mon - Fri:
0830 - 1900
Saturday:
0900 - 1700
Sunday:
1000 - 1600
Service
Mon - Fri:
0800-1800
Saturday:
0830-1300
Sunday:
Closed
Business
Mon - Fri:
08:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Motability
Mon - Fri:
0830 - 1900
Saturday:
0900 - 1700
Sunday:
1000 - 1600
Parts
Mon - Fri:
0800-1730
Saturday:
0830-1300
Sunday:
CLOSED
Body Shop
Mon - Fri:
0800-1800
Saturday:
Closed
Sunday:
Closed

Meet the Team

Paul Meller
General Manager
Paul has been with the Toyota brand for over 30 years and with the Jemca Car Group for 10 of them. Paul stated he would not work for any other manufacturer and many of his family and friends have been driving Toyota’s for years due to their innovation, reliability and build quality. He went on to state, Jemca believe in putting their customers first in everything they do to deliver the high levels of service and convenience you would expect. Jemca employees are highly trained, passionate and dedicated to looking after you as a valued loyal customer for years to come. If you feel that we can improve on any aspect of our service to you then please do not hesitate to contact Paul directly at paul.meller@jemca.co.uk as he would be very pleased to hear from you.
Natalie Campbell
Service Manager
Natalie has been with Toyota since 2001 and started off as a receptionist. She went on to be a Service Apprentice and then became a Service Advisor. She has worked her way up to Team Leader, Supervisor and now to Service Manager. Natalie commented that “Toyota is a renowned prestige company, with a massive reputation for Motability. The customers are great and the product speaks for themselves. With Jemca there is always room for progression and the people around here are great to work with.” For Natalie the key values of customer service are to “make sure the customers experience is the best it can be from start to finish.”
Christy O'Connell
Market Area Parts Manager
Christy has been with Toyota for the past 22 years. Christy commented that “I like working for Toyota because they are a worldwide company. They are the biggest and best.” Christy sees customer service in a different light, “I don’t think its customer service, but it is customer delight. We need to give people our undivided attention at all time and making sure they have a good experience when they come to us.”
Alan Stanway
Motability Specialist
Alan has enjoyed working for Toyota for almost 2 ½ years and has over 37 years’ experience in the motor industry. He is particularly enthusiastic about the reliability of the brand and its exceptional customer service. He sincerely believes in treating customers as you would hope to be treated yourself such as “putting yourself in the customer’s shoes”
Alan has enjoyed working for Toyota for almost 2 ½ years and has over 37 years’ experience in the motor industry. He is particularly enthusiastic about the reliability of the brand and its exceptional customer service. He sincerely believes in treating customers as you would hope to be treated yourself such as “putting yourself in the customer’s shoes”
Richard Zarifeh
Corporate Sales Executive
Richard left school and began working as a car dealer, buying and selling cars. He then applied for an apprentice as a mechanic where he worked for a truck and van manufacturer. After 6 years of being a mechanic he decided to move in to sales. After a couple of years at other car companies Richard arrived at Toyota & has been here for around 3 and half years. For Richard “Jemca & Toyota is the best franchise manufacturer, I have worked for in all my years in the industry. The staff are great to work with. And the managers are brilliant.” For Richard trust is an important factor for good customer service as he mentions that ‘if the customer believes in you then they will be loyal and be happy with the customer service they receive”.
Contact Us

Latest Updates

Team Toyota GB in the British Touring Car Championship.

The 'Team Toyota GB' name returned to the grid this weekend as the 2019 British Touring Car Championship kicked off at Brands Hatch.

The all-new Toyota Corolla was entered by Team Toyota GB with Speedworks Motorsport and driven by two-time BTCC independent champion Tom Ingram.

Built at Toyota’s Burnaston factory in Derbyshire, the new Corolla Hatchback took to the track at the same time as the road-going models arrived in showrooms this spring.

There were three races over the course of the day with Ingram finishing in 13th, 5th and 10th respectively.

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News

The Toyota Corolla is back!

Worth the wait, the new 12th generation Toyota Corolla is back on sale after an absence of 13 years and has now arrived in Jemca’s showrooms with test drives available to book.

Three versions - the Saloon together with the new British-Hatchback and Touring Sports models, have taken pride of place at Jemca’s centres in Bracknell, Bromley, Croydon, Edgware Road, Enfield, Reading and Sidcup.

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News

Toyota Bracknell are proud sponsors of the Pride of Bracknell Forest Awards 2019

We will once again be a Platinum Sponsor of the Pride of Bracknell Forest Awards 2019 which will be held on the 15th March 2019.

The Pride of Bracknell Forest Awards were started in 2005 to celebrate the achievements of the community, in areas from charity through to sports and education. They continue to identify those exceptional individuals and groups which make significant contributions to the quality of life in the region.

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News

50 Years of Hilux: The Hilux Story

Known for its ability to handle all kinds of tough terrain – including the North Pole, South Pole and the Dakar Rally – Hilux has been the go-to vehicle if you’re in the market for a powerful workhorse.

Its indestructible reputation has been built over seven generations of constant development and testing in the harshest of topographies. From navigating treacherous icy ridges to entering an active volcano – the boundaries of impossibility keep on being pushed. 

To understand the full legend though, we first need to delve back to where it all began…

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News

Toyota takes Green Fleet Manufacturer award at Fleet News Awards

Toyota has announced its win of the Green Fleet Manufacturer at the Fleet News Awards, which shows “commitment” to improve environmental performance.

Presented at a ceremony in London this week, Toyota has said the honour reflects the company’s “commitment to constant improvement in the environmental performance not just of its vehicles, but every aspect of its worldwide business”.

The judges said: “Toyota’s commitment to environmental issues has been frequently dismissed over the years but the company was brave and stuck to its guns. It was the right thing to do.

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News

How great is the Hilux?

Just ask a farmer, fencer, road gritter, builder, hunter…

If you want to know just how reliable, hard-wearing and capable a machine the Toyota Hilux is, you can’t do better than ask the people who drive them day-in, day-out. That’s what makes Hilux’s latest award, Professional Pick-Up and 4×4 magazine’s Working Pick-Up of the Year, all the more relevant and rewarding.

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News